Helping other people can be one of the single most rewarding experiences that you can take part in. At the Disability Support Project we do just that on a daily basis and help those with disabilities and difficulties find the financial support they desperately need. 

Below you can see any roles we presently have available for our voluntary positions. It is a great way to join the team, get your training and could lead to a paid position in the future should funding become available. 

If you believe that you have what it takes to join the Disability Support Project, get in touch and tell us about yourself. 


Posted: 22.07.21

The Disability Support Project is currently looking for someone to join our team and help in our Redditch based offices. 

DSP is looking for someone who wants to acquire skills within the Volunteer sector. We are looking to have someone who is willing to take on board our training for answering phone calls and directing the caller to the appropriate person if they are unable to help them themselves. Training will be given.

A good level of confidentiality is required within this role and a Confidentiality Agreement will need to be signed before starting.  There is a Core team of experienced staff on hand to support any volunteer joining the DSP team.  
Empathy for clients is necessary as some clients need the care that DSP can offer. 
An excellent work ethic and good timekeeping is essential within this role.

As a volunteer you may be asked to do photocopying, and any ad hoc jobs around the office.

Key Skills
•    Answering the phone
•    Being polite with each client and offering help and support
•    Taking messages and passing on in a clear and precise way
•    Being resilient if dealing with a difficult caller
•    Having some IT skills – training will be given
•    Being organised
•    Being competent with written and spoken communication
•    Able to work well within a team environment



If you are interested in joining our team and then call us on 01527 351021 or email info@dspuk.org.uk.

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